FAQs

  • What is GoodTeam?

    GoodTeam is a virtual storytime app that allows families to connect through reading anytime, anywhere.


    We use AR filters to increase child engagement while maintaining a realistic reading experience.

  • How does it work?

    Step 1

    Subscribe to Create a Room

    Your Room is the virtual space that your family will log into for storytime within GoodTeam.


    Step 2

    Invite Members for Free

    • Members are people who do not live in your home who will be reading with your children.
    • You can invite as many Members as you want.
    • Member accounts are free.

    Step 3

    Schedule Storytime 

    • Create a repeating calendar event.
    • Use goodte.am in the meeting location.
    • Invite your Member(s)!

    Consider setting up auto-repeating calendar invitations for your family’s preferred storytime day of the week.


    Step 3

    Start Reading

    • Log into your Room.
    • Check out the GoodTeam library with your Member.
    • Choose a book. 
    • Start Reading!
  • What subscription options does GoodTeam offer?

    GoodTeam offers monthly & yearly subscription models for Room Owners.


    Reminder:

    Accounts for Room Members are free.

  • What age children is GoodTeam for?

    GoodTeam is great for all ages!


    However, we've designed the platform specifically with kids 2-8 years old in mind.

  • What devices can I use with GoodTeam?

    iPhone

    Tablet

    Laptop


    **Android is coming soon**

  • Any top tips for using GoodTeam?

    Best Devices

    • Using a laptop or tablet on a stand (vs a phone) gives you a bigger screen & means that you don't have to hold the device up during the reading session.

    Best Time to Read

    • GoodTeam is great anytime, but we've specifically designed it with bedtime in mind. Snuggle up in bed & start reading!

    Best Way to Fit GoodTeam into Your Schedule

    • Set a weekly 'storytime' with your Readers. Create a calendar invite & text them that day to remind them.
  • Can I lock the screen so that my kids can hold the device?

    Yes! 


    There is a lock icon on the screen whenever you're in the app that will lock the 'Viewer' screen. 

  • Do I need to read with a ‘Member’ all the time?

    Nope!


    You're welcome to explore GoodTeam anytime, even without a Member in the Room with you.


    Note: 

    Children are not allowed to use augmented reality by law.

  • What if my kids have parents who live in different homes?

    Both parents should create Owner Accounts so that they can read to the kids in either home.


    You will use the Change Role tool to switch who is the Narrator vs the Viewer, depending on where the child is.


    Within the Library (or a book)...

    Gear Icon > Change Role

  • Is it easy for people who are elderly or aren’t great with technology to use GoodTeam?

    Yes!


    Here's a VIDEO showing how easy it is for a grandparent to sign up for GoodTeam & create an account.


    Top tips:

    • Confirm that they clicked the invite link via email that you sent inviting them to your Room
    • Make sure they give GoodTeam access to use their camera & mic during set up
    • Remind them to save their password
  • Can I read to my kids when I'm not home with them?

    Yes!


    Using a Shared Account, you can use different devices to read with your kids when you're not at home.


    My Account > Profile > Shared Account

  • Can I share GoodTeam?

    Yes!


    You can invite friends & family to sign up & create free Member accounts within your Room.


    You can also purchase a Room Owner subscription for a friend or family member who has children ((link)).


    Within their gifted Room, they will be able to invite you to join GoodTeam for free as a Member.